Thank you all for choosing to shop with us!
Our customers are and always will be our #1 priority.
Please feel free to contact us at anytime, we are here to help make this experience as awesome as possible. Please read our return policy.
Thank you all!
Return Shipping Address:
The Thunderbird Boutique, 3706 Buttercup Road Hailey, ID 83333
~We only do store credit on returns, no refunds. A code will be issued to you once we receive your item in perfectly new condition.
~Once your order leaves our facility, we are no longer responsible for the product(s).
~Jewelery, purses,leather goods, leather jackets are considered a FINAL SALE, NO RETURNS.
~Any lost, damaged, or stolen packages are not our responsibility and claims need to be filled with the shipping carrier.
~ Orders are shipped out within 1-4 business days
(depending on volume of orders)
~ Items must be unworn with no signs of wear and tags must still be attached. If the item has signs of wear, the tags are not attached, or the item(s) are in any condition they cannot be resold, Idaho Thunderbird has all rights to deny the return. If the return is denied due to any of these reasons, we will not pay to ship the item back to you.
~ We allow a maximum of two returns throughout a 30 day period, per customer.
~ All returns must be back to the boutique within ten days from the date package was delivered. This ten day period includes all active mail days (Monday-Saturday and not including holidays).
~ After fifteen days, a return is not eligible, so please don't send the item(s) back.
~You are responsible to pay shipping charges to ship the item(s) back to Idaho Thunderbird and we will not refund customers for the original shipping costs.
~We do not do refund, only store credit.
~Due to a high risk of sell out, we cannot offer exchange.
~ Please state your email address, order number, reason for your return, and what type of return you would like (refund, or store credit), written inside of the package. If a package is returned without these details, action for a refund/store credit will not proceed.
~Using a discount code at checkout makes your items FINAL SALE.
~Accessories include (but are not limited to)... Tumblers, belt buckles, bralettes, candle, koozies, truckers
~ All clearance items are FINAL SALE.
~ If our policy is disregarded and jewelry, accessories, OR discounted/clearance item(s) are sent back for a return, your return will be denied. Idaho Thunderbird will not pay to ship the denied item(s) back.
Thank you for choosing US!